Privacy and Cookie Policy

1. Terms and Definitions
2. Data we collect
3. Cookie Policy

Last Updated on March 30, 2026. This Privacy Policy is effective immediately for Users after that date.
eCarsTrade.gr (“we,” “us,”) respect your privacy and are committed to protecting it through our compliance with this Privacy Policy. This policy describes:

• the types of information that we may collect from you when you access or use our Website – ecarstrade.gr and other online services (collectively, our “Services”);
• our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies only to information we collect through our Services and in the electronic communications sent through or in connection with our Services.

Terms and Definitions

1. Data – all information that you submit to eCarsTrade via this Website.
2. Cookies – small text file we place on your computer when you visit certain pages of this Website. More details about cookies and how we use them can be found in the clause Cookie Policy.
3. eCarsTrade, we or us – the website run by [TBD], with registered office in [TBD] and with VAT [TBD].
4. User or “you” or “your” refers to you, as a user of the Services. A user is someone who accesses or uses the Services for the purpose of sharing, displaying, hosting, publishing, transacting, uploading information or viewing pictures and includes other persons jointly participating in using the Services.
5. User Account is a separate part of the Website, containing User information required by eCarsTrade.gr during registration.
6. Content will include (but is not limited to) images, photos, audio, video, location data, ‘nearby places’, and all other forms of information or data.

eCarsTrade.gr qualifies as a Data Controller under the Regulation (EU) 2016/679 of The European Parliament and of The Council of 27 April 2016 (General Data Protection Regulation (the “GDPR”)). As such, we aim to comply with all legal obligations which the GDPR implies on Data Controllers.

eCarsTrade.gr strives to offer its visitors and Users the many advantages of Internet technology and to provide an interactive and personalized experience. For these purposes, we, from eCarsTrade.gr, may use personally identifiable information – like your name, e-mail address, address, telephone number, etc., which are subject to the terms of this Privacy Policy. We, and we suppose you too, do not tolerate spam. We will therefore never sell, barter, or rent your email address to any unauthorized third parties.

Data we collect

1. WHAT INFORMATION DO WE COLLECT FROM OUR USERS?

eCarsTrade.gr may collect and use information of and regarding its Users. We collect only data which is essential to our operations and enables us to provide you with better user experience.

The information, through which the person may be identified, may include data, which the User voluntarily enters, uses or provides when using the Services of the eCarsTrade.gr Website , or submits when creating a User Account. eCarsTrade.gr collects and uses the information for the purposes, outlined in this Privacy Policy, as well as to offer new services to the User or to familiarize him with new functionalities on the Website.

We may also use certain performance tracking tools, such as Google Analytics. Through the use of Google Analytics we gather information regarding your behaviour and preferences when using our online platform.

We collect two types of information from and about our Users, including information:

• by which you may be personally identified; and/or
• about your internet connection, the equipment you use to access our Services and your usage details (i.e. your Internet Service Provider).

The information we collect on or through our Services may include:

1. When you visit our website, we will process data including the pages visited, browser type, operating system, URL data, language, and device ID to enhance your user experience. The processing is based on your consent, and this information will be retained for a period of 365 days.
    
2. Upon new customer registration, we will process your first name, last name, contact details, and communication details as part of our Know Your Customer (KYC) requirements. Additionally, we will process your company details, including the name, country, VAT, year of registration, business type, and number of cars bought per month. This processing is necessary due to legal obligations, and we will retain this data for 10 years.
    
3. When sending direct communications such as emails and SMS, we will process your e-mail address and phone number to inform you about purchase status, discounts, and other relevant information. This processing is carried out based on your consent and our legitimate interests, and the data will be retained for 10 years.
    
4. In responding to contact requests, we will process your first name, email, and phone number to assist with your inquiries. The legal basis for this processing includes fulfilling our legal obligations and contractual grounds, and the data will be kept for a period of 10 years.
    
5. For generating documents like proforma invoices and pick up authorisations (PUA), we will process your VAT number and company name as part of our contractual obligations. This data will be retained for 10 years and is justified by legal obligations and contractual grounds.
    
6. When a car is being picked up, we will process the details of the person or company picking up the car, including the name, last name, company name, and company details. This is necessary for the fulfillment of contractual obligations and is based on our legitimate interests. This information will be retained for 10 years.

2. HOW WE GATHER INFORMATION FROM USERS?

How we collect and store information depends on the pages you are visiting, the activities in which you elect to participate and the services provided. For example, you may be asked to provide information when you register for access to certain portions of our Website, create a User account, request certain features, such as e-mail newsletters. Like most Websites, eCarsTrade.gr also collects information automatically and through the use of electronic tools that may be transparent to our visitors and Users. For example, we may log the name of your Internet Service Provider.

3. WHAT WE DO WITH THE INFORMATION WE COLLECT?

Like other Websites, we collect information to enhance your visit and deliver more individualized content. We respect your privacy and do not share your information with anyone, except in cases when that proves necessary.
We will retain the information we collect from you for a period of maximum of 10 /ten/ years, or less if it is no longer necessary for the provision of the eCarsTrade.gr services to you. After the expiry of this period we undertake to delete any information we have collected from you.
Aggregate information and information that does not personally identify you, may be used in many ways. For example, eCarsTrade.gr may combine information about your usage patterns on the Website with similar information obtained from other users to help enhance our site and Services (e.g., to learn which pages are visited the most or what features Users find the most attractive). This information does not include any information about you and does not allow anyone to identify you individually. We may use personally identifiable information, collected on the Website, to communicate with you about your registration and customization preferences; our Terms of Service and Privacy Policy; services and products offered by or through the Website; and other topics we think you might find of interest. Personally identifiable information collected by eCarsTrade.gr may also be used for other purposes, including but not limited to Website administration, troubleshooting, processing of e-commerce transactions and other communications with you.

4. DISCLOSURE

eCarsTrade.gr won’t transfer information about you to third parties for the purpose of providing or facilitating third-party advertising to you. We won’t sell information about you. We may share your account information with third parties in some circumstances, including: (1) with your consent; (2) to a service provider or partner who meets our data protection standards. If we are going to share your information in response to legal process, we’ll give you notice so you can challenge it (for example by seeking court intervention), unless we’re prohibited by law or believe doing so may endanger others. We will object to requests for information about users of our services that we believe are improper. Certain third parties who provide technical support for the operation of our Website – our Web hosting service for example – may have access to such information.

5. RIGHT OF CONSENT WITHDRAWAL

You may withdraw your consent for collecting your personal information at any time. To do so, please contact us at info@eCarsTrade.gr

6. CHANGE OR REVIEW OF INFORMATION

If you would like to review, change or delete personal data we have collected from you or you had submitted or permanently delete your account, please contact us.

7. ACCESSING & CORRECTING YOUR PERSONAL INFORMATION

We take reasonable steps to accurately record the personal information that you provide to us, as well as any subsequent updates.

We encourage you to review, update, and correct the personal information that we maintain about you. You may request that we delete personal data about you that is inaccurate, incomplete, irrelevant for legitimate purposes, or is being processed in a way which infringes any applicable legal requirements.

8. SECURITY: HOW WE PROTECT YOUR INFORMATION?

eCarsTrade.gr is registered as a Personal Data Controller pursuant to European Union law.

We have implemented appropriate measures in the form of various technical, physical and other means, including, but not limited to measures regarding the security of our electronic systems and databases. These means aim at improving the integrity and security of the personal information that we collect and maintain. However, please be advised that even the best security measures cannot guarantee the full elimination of all risks. If we learn of any violation, breach or danger to our security systems breach, then we will attempt to notify you electronically so that timely and appropriate protective steps can be taken. Apart from informing you via e-mail, we may post a notice through the Website if a security breach occurs.

Your personal data safety is of utmost importance to us. We review and strive to improve our security measures on a regular basis.

If we detect a breach of our security measures, which has the potential of harming you as an individual we will notify you without undue delay.

9. CONTROLLING YOUR PERSONAL DATA

You have the right to know about your personal data and our use of that personal data at any time, free of charge. You have the right to ask us to correct, supplement or delete your personal data. You may also ask to restrict the processing of your personal data in a number of cases listed in the GDPR. You have the right to oppose the processing of your personal data if you have serious and legitimate reasons to do so that override our need to process your data. You also always have the right to oppose the use of personal data for direct marketing purposes, even without having to provide a reason. You have the right to request your personal data in digital and readable form and/or to have it transferred to another data controller of your choice. Insofar as our processing is based on your prior consent, you have the right to withdraw that consent.

You can exercise your rights by emailing info@eCarsTrade.gr or through the contact form on our website.

10. TERMINATION

As mentioned, you may at any time review or change the personal information we maintain about you by contacting eCarsTrade.gr. Upon your request, we will delete your contact information and personal data from our active databases.

This Privacy Policy is effective until terminated by either party. If you no longer agree to be bound by this Privacy Policy, you must cease the use of the eCarsTrade.gr Website. If you are dissatisfied with eCarsTrade.gr, its content, or any of these terms, conditions, and policies, your sole legal remedy is to discontinue using the Website. eCarsTrade.gr reserves the right to terminate or suspend your access to and use of the Website, or parts of them, without notice, if we believe, in our sole discretion that such use is in violation of any applicable law, or harmful to our interests or the interests of another person or entity, or where eCarsTrade.gr has reasons to believe that their use is in violation of this Privacy Policy or the Terms of Use.

11. CHANGES TO THIS POLICY

eCarsTrade.gr reserves the rights to change this Privacy Policy at any time. Please check this page periodically for changes. Your use of the services after any such amendment or change in the Privacy Policy shall be deemed as your express acceptance to such amended/changed Privacy Policy and an assent to be bound by such changed/amended Privacy Policy. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.

12. GOVERNING LAW

This Privacy Policy and the use of the Website are governed by the laws of Greece. The parties undertake to first try to resolve the dispute by negotiation. If the parties fail to reach an amicable resolution through negotiation, eCarsTrade.gr agrees to submit the dispute to the competent Court of Athens, Greece.

13. COPYRIGHTS

The copyrights of our Website are the property of eCarsTrade.gr.

Texts, graphics, photographs, animations, videos and clips, visible on the Website are the object of copyright and are part of the intellectual property of eCarsTrade.gr. Those may not be reproduced, used, presented or represented without an explicit written permission by eCarsTrade.gr. Any distribution of files, obtained by the Users under the Terms and Conditions of the Website, or of parts of such files, constitutes a violation of the relevant intellectual property protection laws and is prosecuted by the law.

Nothing contained on this Website may be interpreted as granting a license or right of use as a trademark without the prior explicit written consent of eCarsTrade.gr.

14. CONTACT

If you believe eCarsTrade.gr does not adhere to this Privacy Policy, in order to address a question, to resolve a complaint regarding the Website or the eCarsTrade.gr Services, or to receive further information regarding the Services, please contact eCarsTrade.gr via email at info@eCarsTrade.gr

You have the right to complain to the Data Protection Authority at the following addresses.

Hellenic Data Protection Authority (HDPA / ΑΠΔΠΧ):

Website: www.dpa.gr

Address: Kifissias 1-3, 115 23 Athens, Greece

Call Centre: +30-210 6475600

Email: contact@dpa.gr

This is without prejudice to a remedy before a civil court.

If You would suffer damages as a result of the processing of Your personal data, You can bring a claim for compensation.

Cookie Policy

This Website may place certain Cookies on the device you’re using to access this Website. Cookies are small text files that we place on your computer or the device you’re using to access this Website.

We use Cookies to improve your experience while using our Website. We also may use cookies to improve our range of services. eCarsTrade has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

Before the Website places Cookies on your computer, you will see a message bar requesting your consent to set those Cookies. By giving your consent to place Cookies, you are enabling eCarsTrade to provide a better experience and services to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

This Website may place the following Cookies:

Disclaimer

This overview of cookies is a snapshot. eCarsTrade strives to keep this list as up-to-date as reasonably possible. However, considering the dynamic characteristic of the internet and the many (external) parties involved, it is possible that not all current cookies are listed at all times.