eCarsTrade is fast-growing online car auction platform. eCarsTrade is located in Athens and our goal/purpose is to transform the way cars are bought and sold in Greece by bringing the auction experience directly to everyday consumers.
It’s a young and innovative company focused on car remarketing – reselling vehicles previously owned by leasing companies, dealerships and short-term rental companies from Belgium, France, Germany, Luxemburg, and The Netherlands. We provide our clients with a wide range of services, including paperwork assistance, help with logistics, and personal manager support.
Yes, most vehicles on eCarsTrade come from Europe’s leading leasing and rental companies. These cars are typically maintained through official brand dealerships, so most of them have a complete service history. If the supplier works with an independent inspection service, there may also be an appraisal report available, which includes detailed photos and highlights the car’s condition and any visible damage. However, please note that not all cars come with a service history and/or appraisal report.
An ID/Passport is necessary to participate in auctions. A valid e-mail address and mobile phone number should also be used during the registration process.
After our team has validated your documents you’re all set to bid! Keep in mind that, to enable bidding for your account, you will need to make a deposit. You can check your deposit status in your Dashboard
The deposit is a guarantee of your purchasing ability. You pay it only once and it is fully refundable. After paying the deposit, you get unlimited bidding. The deposit amount may vary.
You can get your deposit back by filling out the Refund Request [DEAD LINK: Status: TBD] form. Keep in mind that we can refund you only if all transactions have been completed. The refund will be visible on your account within 20 working days.
If you have won an auction, we will email you the proforma invoice 24-48 hours after the auction closes. If you haven’t won the auction, you will not receive an email, but you can always see the status of all your bids on your Dashboard.
Not necessarily. Even if your bid is the highest, a lot still depends on the leasing company. If the leasing company doesn’t reach the target price they have in mind, they still have the right to refuse the sale.
You cannot cancel your bids on Open auctions, Fixed Prices, and Our Stock. After the auction ends, all bids and purchases made on eCarsTrade are binding and cannot be canceled. Penalties will be applied in case of cancellation (see our Terms & Conditions). Please get in touch with us in case of a mistake or a problem.
We don’t receive updates from our partners on whether the cars have been sold after the auction ends. Our partners will put the car back online if the vehicle has not been sold after the auction ends. In this case, you will receive an email notifying you that the car you have bid on is online again.
To participate in auctions, you need to pay the deposit first. In auctions, you can see the current highest bid and place a higher bid for a chance to win. You’ll need to follow the auction closely until it closes, for the highest chance of outbidding other traders and winning. We suggest you to up your bids by no more than 200-500€ at a time.
Please don’t bid unless you’re absolutely sure you can pay for the vehicle since it’s not possible to cancel your offer in auctions.
The car is not automatically yours, even if you’re the highest bidder after the auction ends. The seller still has the right to decide whether they want to sell the car for that price or not.
Our Stock consists of our vehicles available for purchase and most are already at our warehouse. You can buy them with the “Buy now” option, and all the information about the car is available on our website. After the cars have been present on our website for a certain amount of time, you will have the opportunity to make us an offer and get the car for a lower price.
You will sometimes be able to make a lower offer for Our Stock vehicles than the price you see online, allowing you to get the car for a lower price. We suggest not going lower than 400€ maximum compared to the price online. You have two offer chances per car.
The price of a car consists of your offer + our commission. Our commission includes an administrative fee. The commission depends on your offer amount. There are no hidden surprises here – the total price will be visible to you before you make an offer.
For the subscription – online payment. For the security deposit – online payment or bank transfer. For cars and extra services – ONLY bank transfer from your bank account.
All payments need to be done via bank transfer from your bank account.
The car payment has to be made by bank transfer from your bank account within 3 working days starting from the moment you receive the win notification by email. The deadline will also be mentioned on the proforma invoice you will receive. If you transfer your payment after the deadline expires, late fees will apply.
If you miss the deadline on your proforma, late payment fees will be applied starting from the 7th day after the creation of the proforma. Late payment fees won’t affect clients who pay their proforma invoices on time.
The price of the late payment fee will be calculated at 0.075% of the full price of the car/day, with a minimum of 10€/day.
Here are some examples:
| Vehicle price | Late payment fee/day |
|---|---|
| € 15,000 | € 10,00 |
| € 30,000 | € 11,00 |
Each time we have to charge the fee, your proforma will be automatically updated. The car will not be released until the fee has been paid.
You have access to all documents, including invoices, on your Dashboard.
There are two types of prices you can see at eCarsTrade:
- NETTO: most prices on our platform exclude VAT (net price).
- BRUTTO/GROSSO: the price includes VAT and it can’t be deducted.
Yes, we are able to organize transport to Greece from EU countries. You can have your purchased car delivered directly to you if your location can be reached by a car transport truck.
After you win a car, the option to request delivery will appear in your proforma invoice.
You can also request your custom delivery quote by sending an email to info@ecarstrade.gr
For the moment, we are not able to deliver to non-EU consumers.
As soon as we receive your payment + transportation fee based on your location, we will direct your vehicle to the eCarsTrade parking lot in Athens. The lead time of the car depends on which country it comes from. Once the car arrives at our parking lot along with its documents, you will receive an email with the pick-up authorization document and the status of the car changes to “ready to be collected”. You need to fill this document out with the details of the transport company you are using and send it back to us signed and stamped before the pick-up. Your vehicle is then officially ready for collection.
We recommend that you pick the car up within 10 working days, starting from the moment you receive the pick-up email notification. If this 10-day limit is exceeded, we reserve the right to charge parking fees.
No. The vehicle will NOT have its original plates. Our managers are happy to explain exactly how you can obtain license plates. For more information on how to get license plates, contact us.
Lead time starts from the moment your payment is received and visible on our account.
Lead time depends on each supplier company, so please check the estimated lead time on the car page.
On average, cars take up to 30 working days to arrive at eCarsTrade.
Monday – Friday: 08:00 – 16:00
We provide the invoice, the original registration papers, Greek KTEO and the CoC (Certificate of Conformity) if any. If the car’s age is more than two years it’s compulsory to also have a TUV.
Vehicle documents are shipped separately from the car. To receive them, confirm that the vehicle has been delivered by uploading the required delivery document (CMR or delivery form) through the “Request Car Documents” [Status: TBD] section of your Dashboard. Once we receive the delivery document and your vehicle documents become available, we will ship them within 24 hours (excluding weekends).
Vehicle documents are shipped separately from the car. To receive them, confirm that the vehicle has been delivered by uploading the required delivery document (CMR or delivery form) through the “Request Car Documents” section of your Dashboard. Once we receive the delivery document and your vehicle documents become available, we will ship them within 24 hours (excluding weekends).
Yes, all cars must have a COC.
There are a few main reasons why your account could be blocked:
- You have a trial version, but you didn’t upload your documents within 30 days. However, you can still log in, upload your documents and have your account unblocked.
- You bought a car, but your payment is overdue. Pay for your purchase(s) to be unblocked and able to buy again.
- We noticed suspicious activity or misconduct. Contact your manager for more information.
To unblock your account, contact your manager for more information and the next steps.
If the client doesn’t respect their contractual obligations, the deposit will be used to cover the financial loss of eCarsTrade caused by the user’s misconduct (refusing to pay after winning an auction, cancelling the purchase for personal reasons, etc.)
However, we never want a minor conflict to get in the way of future cooperation. Even when we have to keep the deposit for any reason, but the client still wants to resume cooperation, we are happy to do so. In these cases, we will ask for a new higher deposit.